Feb 11, 2018

Technical Support Manager - Completion

  • General Electric
  • Dhahran Saudi Arabia
Full time Management

Job Description

This role requires a high level of self-motivation to work for the CHC Engineering and Technology team supporting operations and promoting new technologies in Saudi Arabia. Field experience and 3 years specializing in Cased Hole Completions (Safety Valves, Packers and flow control) is a minimum requirement. Experience in Liner Hanger would be beneficial.
Essential Responsibilities:

    Provides high level of support to the product line(s), technical selling support, key field product applications support, well prognosis, and/or completion product performance support. May be top engineering/technical position in region or area. Identifies new product opportunities and development strategies. Interfaces with product line management and local management to support direction and strategies to best capture market opportunities. Handles special projects, as assigned.
    Under minimal supervision utilizes product line and application knowledge in business processes such as job package preparation and providing technical support, job design and problem solving, sales and financial planning, budgeting and reporting.
     Applies knowledge of the well environment and the features and benefits of products and services in the Cased Hole Completions Product Group to develop the best solution for the customer's application.
    Monitors product performance and conducts root cause analysis on all assigned nonconformance issues.
    Mentors entry level field engineers in the LEAD Field Engineer Development Program.


    Bachelor's Degree in Engineering (mechanical/ electrical/ petro-chemical/ technical)
    3 years of experience in completion  
    Completion of supervisory/leadership training preferred.  

Desired Characteristics:

    Having multiple discipline experience including TCP; DST and Sand Control is beneficial
    This is a procedure driven role requiring proficient use of computer based programs related to application of products.
    Problem solving skills

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